Sun Döviz Online Transactions

User Guide — online.sundoviz.com

1. Accessing the System

To reach the online quote system, go to the sundoviz.com home page and click the Online İşlemler (Online Transactions) button in the top-right corner. This takes you to the login and registration screen at online.sundoviz.com.

sundoviz.com home page — Online Transactions button
sundoviz.com home page — Online İşlemler button

2. Signing Up

If you are not a member yet, click the Kayıt Ol (Sign Up) button on the login screen to open the new member form.

Sign Up button
Login screen — Kayıt Ol button

2.1 Individual Membership

When the Yeni Üye Formu (New Member Form) opens, Bireysel (Individual) is selected by default. Fill in the required information:

Individual registration form
New Member Form — Individual

Password requirements: At least 8 characters, 1 uppercase letter, 1 lowercase letter, and 1 number.

2.2 Corporate Membership

If you will trade on behalf of a company, select Kurumsal (Corporate). An additional Şirket Adı (Company Name) field will appear.

Corporate registration form
New Member Form — Corporate

3. Logging In

  1. Enter your email address in the Kullanıcı Adı (Username) field
  2. Fill in the Şifre (Password) field
  3. Complete the security verification (Cloudflare)
  4. Click the Giriş (Login) button
Login screen
Login screen

4. Home Page & Currency Rates

After logging in, current exchange rates are listed on the home page. Each currency has ALIŞ (Buy) and SATIŞ (Sell) buttons.

Home page
Home page — Currency transactions
Home page annotations
Screen elements: language option, notifications, buy/sell rates
Rates on the home page are for information only. During a transaction, our operators may offer you a special quote based on current market conditions.

5. Buy / Sell Transactions

Find the relevant currency on the home page and click ALIŞ (Buy) or SATIŞ (Sell).

Step 1 — Enter Amount

Enter the amount in the Ödeyeceğiniz Tutar (Amount You Will Pay) field; the Alacağınız Tutar (Amount You Will Receive) is calculated automatically.

Amount entry
Transaction screen — amount entry

Step 2 — Select Bank Accounts

Bank account selection
Bank account selection — your account and the deposit bank

Step 3 — Submit Request

After checking all details, click Talebi Onayla (Confirm Request). Once your request is received, transfer details are shown on screen.

Request received
Request received — transfer details
Special Offer: For transactions of 2,000 currency units or more, our operators may provide a special quote based on current market conditions.

6. Offer Process — Accept / Reject

After you submit your request, our operators will offer either your current rate or a better parity based on live market information.

When an Offer Arrives

A warning appears on the notification bell, and the transaction status updates to Teklif Geldi (Offer Received).

Offer notification
Offer notification

Click the transaction card to open the İşlem Özeti (Transaction Summary) window. Review the rate, amounts, and bank details, then choose Onayla (Accept) or Reddet (Reject).

Offer accept/reject
Transaction summary — Accept or Reject

After you accept, your transaction is reviewed. You can copy IBAN details with the KOPYALA (Copy) button.

Transaction under review
Your transaction is under review

Accepting the Offer

After clicking Onayla (Accept), transfer your funds to the specified Sun Döviz account.

Rejecting the Offer

Reject offer confirmation
Reject offer confirmation
Rejected transaction
Rejected transaction view

7. Transactions (Daily)

Click the İşlemler (Transactions) tab in the top menu to see all transactions you made today.

Today's transactions
My Transactions Today

8. Transaction History

From the Geçmiş İşlemler (Transaction History) menu, you can filter all transactions you have made so far and export them as Excel or PDF.

Transaction history
Transaction history list

9. My Bank Accounts

From the Bankalar (Banks) menu, you can save, edit, or delete your IBAN/UBAN addresses.

My bank accounts
My Bank Accounts
Add bank account
Add bank account form
You can also quickly add a new bank account during a transaction using the + Hesap Ekle (Add Account) button.

10. Profile & Password Update

You can update your password from the Profil (Profile) link in the top-right corner.

Password update
Profile — Password update

11. Forgot Password

Click the Şifremi Unuttum (Forgot Password) link on the login screen. Set your new password using the ŞİFREMİ SIFIRLA (Reset My Password) link sent to your email.

Forgot password
Forgot password link
Password reset email
Password reset email

12. Frequently Asked Questions

How long does an offer take?

After your request is sent to our operators, it is reviewed shortly based on market conditions. You will receive a notification when the offer is ready.

For which amounts are special offers available?

For transactions of 2,000 currency units or more, our operators may offer you a special rate based on current market conditions.

What should I do after accepting the rate?

After accepting the offer, transfer the specified amount to the Sun Döviz bank account shown on screen.

Transaction Flow

sundoviz.com → Online Transactions ↓ Login / Sign Up ↓ Home → Select currency → BUY or SELL ↓ Enter amount → Select account → Confirm Request ↓ Wait for operator offer (notification arrives) ↓ Accept → Send funds | Reject → Transaction ends